:root{font-family:Inter,ui-sans-serif,system-ui,sans-serif;color:#142b35;background:#f3f7f8;font-size:16px;line-height:1.45}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid #007e89;outline-offset:2px}.wrap{max-width:1440px;margin:auto}.top{background:white;border-bottom:1px solid #d9e4e8}.top .wrap{padding:22px 28px}.heading{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.brand{color:#007e89;font-size:.82rem;letter-spacing:.16em;text-transform:uppercase;font-weight:700;margin:0 0 3px}h1{font-size:1.6rem;letter-spacing:-.035em;margin:0}h2{font-size:1.55rem;letter-spacing:-.03em;margin:6px 0}h3{margin:0}.sub,.muted{color:#566d78}.sub{margin:3px 0 0;font-size:.9rem}.actions{display:flex;gap:8px;flex-wrap:wrap}.button{border-radius:8px;padding:9px 14px;border:1px solid #ccdce0;font-size:.91rem;font-weight:600;background:white;color:#142b35}.button.primary{background:#007e89;color:white;border-color:#007e89}.button.secondary:hover,.view:hover{background:#e4f1f1}.button.primary:hover{background:#006b75}.upload{display:inline-flex;align-items:center;cursor:pointer}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:22px}.stat{background:#fff;border:1px solid #d9e4e8;border-radius:9px;padding:11px 16px}.stat strong{font-size:1.3rem;display:block}.stat span{color:#566d78;font-size:.88rem}.grid{display:grid;grid-template-columns:minmax(315px,40%) minmax(0,1fr)}.list-panel{background:white;border-right:1px solid #d9e4e8;min-width:0}.filters{padding:20px;border-bottom:1px solid #d9e4e8}.filters .muted{font-size:.9rem;margin:10px 0 0}.views{display:flex;flex-wrap:wrap;gap:3px;margin-bottom:13px}.view{border:0;background:none;padding:7px 10px;border-radius:7px;color:#34535e;font-size:.85rem}.view.active{background:#007e89;color:white}.search-row{display:flex;gap:8px}.search-row input{flex:1;min-width:100px}.search-row select{width:145px}input,select,textarea{border:1px solid #cbd9dd;background:white;border-radius:8px;padding:9px 10px;color:#142b35;width:100%;min-height:41px}textarea{resize:vertical;min-height:90px}.list{max-height:calc(100vh - 310px);overflow-y:auto;min-height:300px}.case{width:100%;display:block;text-align:left;background:white;border:0;border-bottom:1px solid #d9e4e8;padding:15px 20px;color:inherit}.case:hover,.case.selected{background:#e4f1f1}.case.selected{box-shadow:inset 3px 0 0 #007e89}.case-head{display:flex;justify-content:space-between;gap:10px}.case-head strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.case-head small{white-space:nowrap;color:#566d78}.case-title{font-size:.88rem;color:#566d78;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin:2px 0 10px}.badge{display:inline-block;background:#e6f1f2;color:#1d4e59;border-radius:30px;padding:4px 9px;font-size:.79rem}.badge.urgent{background:#fff1d7;color:#804400}.meta{display:flex;flex-wrap:wrap;align-items:center;gap:8px;color:#566d78;font-size:.82rem}.detail{min-width:0;padding:26px 30px 45px}.detail-inner{max-width:790px}.detail-meta{font-size:.9rem;color:#566d78}.detail .contact{color:#566d78;margin:0 0 21px}.card{background:white;border:1px solid #d9e4e8;border-radius:12px;padding:20px;margin:18px 0 22px}.card-title{display:flex;justify-content:space-between;align-items:center;gap:12px}.card-title span{color:#566d78;font-size:.89rem}progress{width:100%;height:9px;accent-color:#007e89;margin:13px 0 8px}.step{display:flex;align-items:flex-start;gap:10px;margin:10px 0;font-size:.94rem;cursor:pointer}.step input{width:18px;height:18px;min-height:18px;margin:1px 0;accent-color:#007e89}.step.done span{text-decoration:line-through;color:#566d78}.add-step{display:flex;gap:8px;margin-top:20px}.add-step input{flex:1}.fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.fields label,.wide{display:block;font-size:.88rem;font-weight:600}.fields label input,.fields label select,.wide input,.wide textarea{display:block;margin-top:6px;font-weight:400}.wide{margin:18px 0}.detail-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;border-top:1px solid #d9e4e8;padding-top:20px;margin-top:23px}.links{display:flex;gap:16px;flex-wrap:wrap}.links a{color:#007e89;text-decoration:none;font-size:.9rem}.links a:hover{text-decoration:underline}.empty{padding:30px;color:#566d78}.detail .empty{text-align:center;margin:55px 0}.hint{font-size:.82rem;color:#566d78;margin:16px 0 0}.warning{color:#804400;font-size:.84rem;margin:12px 0 0}dialog{border:1px solid #d9e4e8;border-radius:12px;box-shadow:0 20px 60px #0d2e3740;width:min(430px,calc(100vw - 24px));padding:24px}dialog::backdrop{background:#071b24a0}.dialog-header{display:flex;align-items:center;justify-content:space-between}dialog h2{margin:0}dialog p{margin:8px 0 20px}dialog label{display:block;margin:13px 0;font-size:.9rem;font-weight:600}dialog label input,dialog label select{margin-top:5px}dialog form>.button.primary{width:100%;margin-top:8px}#toast{position:fixed;bottom:15px;left:50%;transform:translateX(-50%);background:#142b35;color:white;border-radius:8px;padding:9px 14px;font-size:.9rem;opacity:0;pointer-events:none;transition:opacity .2s}#toast.show{opacity:1}@media(max-width:850px){.grid{grid-template-columns:1fr}.list-panel{border-right:0;border-bottom:1px solid #d9e4e8}.list{max-height:340px;min-height:0}.detail{padding:22px 20px}.top .wrap{padding:20px}}@media(max-width:600px){.stats{grid-template-columns:repeat(2,1fr)}.fields{grid-template-columns:1fr}.search-row select{width:125px}.actions{width:100%}.actions .button{flex:1;text-align:center;padding:9px 8px;font-size:.83rem}h1{font-size:1.4rem}}
[hidden]{display:none!important}.auth-card{width:min(440px,calc(100% - 32px));margin:8vh auto;background:white;border:1px solid #d9e4e8;padding:30px;border-radius:12px}.auth-card label{display:block;font-size:.9rem;margin:18px 0}.auth-card input{margin-top:6px}.auth-card form>.primary{width:100%;margin-top:10px}#login-error,#password-error{color:#a53120;min-height:1.4em}.actions select{width:180px}.text-button{background:none;border:0;color:#007e89;padding:6px 0;font-size:.86rem}.text-button:hover{text-decoration:underline}.filters #refresh{margin-top:5px}.badge.type{background:#edf0fa;color:#3f4c7d}.customer-heading{border-bottom:1px solid #d9e4e8;padding-bottom:8px;margin-bottom:16px}.customer-profile{margin-bottom:18px}.followup-picker{display:block;margin-bottom:22px;font-size:.88rem;font-weight:600}.followup-picker select{margin-top:6px;font-weight:400}details{margin:14px 0}summary{cursor:pointer;color:#34535e;font-size:.91rem;font-weight:600;padding:4px 0}details>form{margin-top:12px}fieldset{border:0;margin:0;padding:0;min-width:0}.step-row{display:flex;gap:8px;align-items:flex-start}.step-row .step{flex:1}.remove-step{border:0;background:none;font-size:1.3rem;color:#6b8188;padding:3px 6px;margin-top:4px}.log-entry{border-top:1px solid #e1e9ec;padding:14px 0}.log-entry:first-child{border:0}.log-entry>div{display:flex;justify-content:space-between;gap:10px;font-size:.86rem}.log-entry>div>span,.log-entry>small{color:#566d78;font-size:.78rem}.log-entry p{font-size:.9rem;white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0}pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:.8rem;background:#f3f7f8;padding:12px;border-radius:8px}code{font-size:.82rem;overflow-wrap:anywhere}.large-dialog{width:min(730px,calc(100vw - 24px));max-height:90vh;overflow:auto}.large-dialog details{border-top:1px solid #d9e4e8;padding-top:13px}.settings-list>div{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid #e1e9ec;font-size:.85rem;overflow-wrap:anywhere}.inline-check{display:flex!important;gap:8px;align-items:center}.inline-check input{width:18px;min-height:18px}.secret-output:empty{display:none}.secret-output{white-space:pre-wrap;color:#144f58;overflow-wrap:anywhere;background:#e4f1f1;padding:12px;border-radius:8px}.large-dialog form{margin:16px 0}.list{max-height:calc(100vh - 355px)}@media(max-width:850px){.list{max-height:340px}.actions select{flex:1;min-width:170px}.log-entry>div{flex-wrap:wrap}}@media(max-width:600px){.top .actions{display:grid;grid-template-columns:1fr 1fr}.top .actions select{width:100%}.top .actions .primary{grid-column:2}.detail{padding:20px 16px}.auth-card{padding:24px}.log-card{padding:16px}}